Terms of service
Terms of Service
Overview
This website is operated by By Dora Botanicals. Throughout the site, the terms “we”, “us” and “our” refer to By Dora Botanicals.
By visiting our website and/or purchasing from us, you agree to be bound by the following Terms of Service.
These Terms apply to all users of the site, including browsers, customers and contributors of content.
Products & Information
All products are handmade in small batches.
We make every effort to display product descriptions, ingredients and images as accurately as possible. However, slight variations in colour, texture, shape or appearance may occur due to the handmade nature of our products.
Our products are intended for external use only.
Ingredients & Allergies
Please read ingredient lists carefully before purchase.
Customers are responsible for checking ingredients for potential allergies or sensitivities before using any product.
If irritation occurs, discontinue use immediately.
We recommend performing a patch test before full use, especially for sensitive skin.
Our products and descriptions are not intended to diagnose, treat, cure or prevent any medical condition.
Orders
We reserve the right to refuse or cancel any order if necessary, including in cases of suspected fraud, pricing errors or product availability issues.
All prices are listed in GBP (£).
Shipping
We aim to dispatch orders within the timeframe stated on the website, but delays may occasionally occur during busy periods or due to postal services outside our control.
We are not responsible for delays caused by shipping carriers.
Returns & Refunds
Please refer to our Refund Policy for information regarding returns, refunds and damaged items.
Intellectual Property
All content on this website, including text, branding, product descriptions, photographs and graphics, remains the property of By Dora Botanicals and may not be copied or reused without permission.
Limitation of Liability
By Dora Botanicals shall not be held liable for any adverse reactions, damages or losses resulting from the misuse of products purchased through this website.
Customers use products at their own discretion and responsibility.
Changes to Terms
We reserve the right to update or modify these Terms of Service at any time.
Any changes will take effect immediately upon being posted on the website.
Contact Information
For any questions regarding these Terms, please contact: