Shipping Policy

Processing Times

All orders are prepared and packed within 2–5 business days.

As our products are handmade in small batches, processing times may occasionally be slightly longer during busy periods.

We currently ship within the United Kingdom.

Shipping costs are calculated at checkout based on the size and weight of the order.

Orders are shipped using trusted postal or courier services.

Estimated delivery times after dispatch:

Please note that delivery times are estimates and may vary during busy periods, postal delays or public holidays.

Tracking information will be provided where available.

Please ensure your shipping address is correct before placing an order.

We cannot be responsible for orders delivered to incorrectly entered addresses.

If you notice an error, please contact us as soon as possible at:

If your parcel arrives damaged or appears to be lost, please contact us within 14 days of the expected delivery date.

Where possible, please include:

We will do our best to resolve the issue promptly.

At this time, we primarily ship within the UK.

Any future international orders may be subject to customs fees or import taxes, which are the responsibility of the customer.

For shipping-related questions, please contact: